Frequently Asked Questions

If your private insurance policy (i.e. Blue Cross, Canada Life, Manulife, Sun Life, GreenShield etc.) covers social workers, then some of our services are covered. Please contact us to discuss: Phone: (902) 448 8439 Email: info@greywave.ca

At a time of crisis and overwhelming change in your life, Greywave helps you identify what you need, what’s available, and how to access it. We save you time and reduce your stress because we know what services and programs are available.

Anyone at a time of change in their lives who needs additional assistance can benefit from our assessment of their situation and advice for dealing with it. We develop comprehensive plans for seniors with mobility issues or declining cognitive abilities, who have recently been discharged from the hospital, widowed, or lost a primary caregiver, or who wish to spend their final days at home. We also serve people experiencing challenges caring for a loved one.

With our professional experience working with hundreds of clients, we can thoroughly assess your needs in a short time, help you navigate a complex system, and identify the services you require. We will help you put a plan in place that allows you to access the best services available in your community. Quickly identifying and accessing appropriate services will help provide peace of mind for seniors and their families.

It starts with a phone call or an email to Greywave to set up a free discovery call with no obligation on your part. During the discovery call we will get to know your situation and learn how we can best help you. We would then set up a consultation at your convenience over the phone, on Zoom, or in your home. The consultation includes a comprehensive assessment of you or your loved one’s needs. We will review the service options and programs and help connect you to those resources. We offer ongoing support and follow up Peace of Mind packages where you can access your consultant with questions or for support as things change.

You can contact Greywave at any time to discuss your needs. We offer retainer packages that provide you support whenever you need it. Whether it’s a quick question or a complex situation, we are here to provide support and guidance promptly and efficiently. We can often meet your needs over the phone or we can visit your home again to reassess your situation and develop a new comprehensive care plan.

Yes they can. However, families have told us that many physicians refuse to complete them as they are very time consuming to complete, the physician's time is not covered by MSI and or the physician does not want to be involved in legal proceedings. Marie-Claire Chartrand is a trained and designated capacity assessor under the ACMDA and understands the legal requirements and expectations of the courts when writing the report.

We do not contact Continuing Care on your behalf due to confidentiality and protection of personal and health information. Our consultants have worked in Continuing Care and are very knowledgeable about their programs and services. We can help you understand their services, how to access them and how to advocate for them. We provide you with the information you need to advocate for yourself or your loved one.

During our consultation, we will review all options for home care, including Continuing Care home care, private home care companies, private home care workers, live in caregivers and even the Newfoundland Ladies. We will review costs, things to consider when choosing a home care worker, and how to make best use of them.

We provide capacity assessments for people who are applying to become someone’s Legal Representative under the Adult Capacity and Decision Making Act. Following the assessments we complete the ACDMA Form 1 Report which you need for your court application. We also provide capacity assessments and an opinion letter regarding whether someone is capable of writing and executing a power of attorney or changing their power of attorney. Some people want their capacity reassessed as they believe they have regained capacity to make their own decisions. We provide assessments and opinion letters to enact a power of attorney at a financial institution or to access Continuing Care programs. If you are unsure if you need a capacity assessment or what type of capacity assessment, please contact us to discuss.

Our consultants have all the information you need to review the best options available for your loved one. We provide information on the Department of Health Continuing Care facilities and the private options. We can provide the cost of each option, the pros and cons of each, how waitlists work and make unbiased recommendations as we do not accept referral fees.